TimNilimaa/
USD raised
Recent activities
As a system owner I want to configure data types to be of different sensitivity level so that I can classify data types
As an administrator I can configure authentication schemes so that secure access to the system is used
As an administrator I can configure database dialect so that the system works well within our eco system
As an administrator I can configure database connection string so that it isn't hardcoded
As an administrator I can customize branding so my users have a familiar experience
As an administrator I can not access any case data so that a snoopy admin cannot snoop
As an administrator I can not access any system data so that a snoopy admin cannot snoop
As an administrator that is also system owner I can access all data so that I can work the system without having multiple users
As an auditer I can review resolution times for cases so I can see if SLA have been breached
As a system owner I can specify what user is service owner for what system so that he/she can administer it
As an adminitrator I can set SLO times for different types of cases so that the case workers know what to priorotize
As a service owner I can set dates for systems and a title for what needs to be done at that date so that contracts are renewed etc
As a case manager I can close a case so that cases that have been handled can be archived
As a case manager I can change status of a case so that only cases I have to work on is in a state the requires my attention
As a case manager I can add notes to a case so that I can make sure the case is updated
As an integration engineer I can integrate with the service using restAPI so that data can be imported/exported
As a service owner I can add contracts for each service so I can have all requried info in one place
As a user I can request to get a report of all my data (a case) so that I know what data the organization have on me
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