The issue has been closed
Problem/Motivation
I am getting an error when I click on the "Explore" icon.
Expected behavior
Explore should open
Actual behavior
I get a blank page with the message "A Chronograf error has occurred. Please report the issue here." When I click the hyperlink (here), it takes me to the Git for influxdata / chronograf and prepopulates the issue "Chronograf (1.7.13) Cannot read property 'split' of null"
Steps to reproduce
Clicking the Explore icon in InfluxDB
Proposed changes
Searching the issues on the influxdata / chronograf Git says the issue was resolved in Chronograf (1.7.14). Perhaps updating the Chronograf will correct the issue?


:wave: Thanks for opening your first issue here! If you're reporting a :bug: bug, please make sure you include steps to reproduce it. Also, logs, error messages and information about your hardware might be usefull.
posted by addons-assistant[bot] over 5 years ago
I'm having the same issue. Running on rpi3 hassio v0.98.2. There is nothing in the addon logs indicating a problem. Nor is there anything in the system log indicating an error. Looks like #43 upgraded chronograf to 1.7.14 6 days ago. Perhaps if that pr resolves the issue as suggested by @AnthonyD42 then releasing that will solve this issue.
posted by tmonck over 5 years ago
Having the same problem here, running hassio 0.98.2 on RPI 4.
posted by lukasz-picur over 5 years ago
Having the same issue running on hassio 0.98.2 on RPI 4.
posted by ocalvo over 5 years ago
Me too.
However I figured out that if you log out and log in from Home Assistant it will work for a while. If I click on one of the other items on the sidebar e.g [Dashboards] and then go back to [Explore], the error occurs again. I managed to get data from the [_internal.monitor]. Though I still can’t get data from glances or HA. As I’m a newbee it could me my fault as well. still learning from the great 15 minutes instruction video of Frenck.
So my guess is that it has to do with rights/login credentials.
I re-installed hassio today again from stretch, use the standard settings for InfluxDB, except for the SSL:
CONFIG{
"auth": true,
"reporting": true,
"ssl": false,
"certfile": "fullchain.pem",
"keyfile": "privkey.pem"
}
NETWORK
Container- host-describtion
80/tcp – disabled- Web interface
8086/tcp - 8086 - influxdb server
I run Hassio 0.98.2 on a RPI 3B+. Use several browsers including Firefox and chrome on a Windows machine.
posted by sander45 over 5 years ago
Is this error from the Hassio System log relevant?
....
19-09-03 18:31:21 INFO (MainThread) [hassio.api.security] /host/info access from a0d7b954_influxdb
19-09-03 18:31:22 INFO (MainThread) [hassio.api.security] /dns/info access from a0d7b954_influxdb
19-09-03 18:31:30 ERROR (MainThread) [hassio.api.ingress] Ingress error: Cannot connect to host 172.30.33.0:1337 ssl:None [Connection refused]
19-09-03 18:31:40 ERROR (MainThread) [hassio.api.ingress] Ingress error: Cannot connect to host 172.30.33.0:1337 ssl:None [Connection refused]
thanks for any suggestions
posted by sander45 over 5 years ago
This is working again for me after updating to the newest release 3.2.1 Thanks @frenck
posted by tmonck over 5 years ago
Yep all up and running. Frenck for president
posted by sander45 over 5 years ago
posted by AnthonyD42 over 5 years ago 
This thread has been automatically locked because it has not had recent activity. Please open a new issue for related bugs and link to relevant comments in this thread.
posted by addons-assistant[bot] over 5 years ago